Get in Touch
We're here to help. Reach out with questions, feedback, or partnership inquiries.
Contact Information
Choose the best way to reach us based on your needs:
Questions about our platform, services, or mission
Interested in hiring through KinTrades
Reentry programs, training centers, workforce development
Account issues, bugs, or platform help
Tip: For the fastest response, use Help Buddy — the widget in the bottom-right corner of every page.
Privacy concerns, data requests, legal matters
Media inquiries, interviews, press releases
Follow KinTech on LinkedIn for updates on KinTrades and workforce development
Response Times
Our team is available to assist you. Here's what to expect:
💬 Email Response Times
General Inquiries: Within 24-48 hours
Support Requests: Within 24 hours
Urgent Issues: Same business day (if received before 3 PM EST)
🕐 Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. For bugs, suggestions, or quick questions, try Help Buddy instead — it's faster.
Frequently Asked Questions
Before reaching out, check if your question is answered in our Support Center.
Common Questions:
- How do I create an account? (Get started here)
- How do I apply for jobs? (Create your profile and browse available positions)
- What if I have a criminal record? (Employers transparently communicate which roles are second-chance friendly!)
- Is KinTrades really free for job seekers? (Yes!)
Partner With Us
We're always looking for partnerships that advance our mission:
🏢 Employers
Need skilled trade workers? We connect you with motivated, trained candidates ready to work. Contact our employer team.
🎓 Training Organizations
Run a trade training program or apprenticeship? Let's connect your graduates with employers. Partner with us.
🤝 Reentry Programs
Support individuals transitioning from incarceration? We provide employment pathways. Learn about collaboration.
💼 Workforce Development
Working on workforce solutions? Let's discuss how we can support your clients. Get in touch.
Mailing Address
For formal correspondence, you can reach us at:
KinTech, LLC
KinTrades Platform
9230 Old Keene Mill Road #1087
Burke, VA 22015
United States
Note: We're a digital-first company. For faster responses, please use Help Buddy or email.